University Bookstore - COVID-19 Procedures


Welcome Back!


The Bookstore is open for in-store shopping. Our store will be open 9 AM - 5 PM, Monday to Friday. We are open 11 AM to 4 PM on Saturday. Please see store hours for special rush hours.

 

Email us at [email protected] if you have any questions.


Getting Your Textbooks.

You can shop in-store for textbooks. Our text floor is open for students to shop for all their course materials. You can also purchase them online for pick up or delivery. If picking up in store, you must wait for an email indicating your order is ready for pick up. Bookings are not required to pick up your order. All order pick ups can be made at the Info Desk inside the Bookstore.

We will do our best to have all in store pick ups ready 24-48 hours after ordering. Shipping will take 5-10 business days for your order to be delivered during peak periods.

When coming to the store to pick up your order, please ensure you have you order confirmation and a valid piece of government ID. You also must fill out the U of G's COVID-19 Screening form before coming to campus.

 

New Store Procedures

 

Please take note of our store policies as we do our best to protect our customers, staff, and community. Please see below a list of changes of how the Bookstore aims to offer a safe shopping environment.

  • Face coverings are required to enter the store
  • We are limiting our customer capacity in store, as per public health guidelines
  • We have gone cashless. We accept MasterCard, Visa, Amex, debit, and meal plans
  • Sanitizer is available at several locations within the store

Gryph’s Locker is now open!

 

Returns/Exchanges 

 

Items can be returned or exchanged in-store or shipped back to us. If you had an order shipped to you and are looking to return or exchange an item, please send it back to us in its original condition, include the packing slip, and a note indicating whether you would like a return or exchange. Clothing must have the tags on, and textbooks must be in the same condition and packaging as they were delivered. Customers will be responsible for any return shipping.


Meal Plans

We are now taking student card payments. You must have one of the following meal plans: Textbook, Carryover, Flex, Staff/Faculty, and Gift Cards.

We do not accept the Ultra Plan.

We are unable to take student card payment for all ebook and digital access codes. Sorry for the inconvenience.

To learn more about meals plans visit Hospitality Services.

 

Graduation Gown Rentals

Gown rentals are currently unavailable. We hope to have them ready again for the last week of September.

We offer several rental windows throughout the year, spring, summer, and fall. Please note that rentals are for students who wish to take pictures in U of G graduation regalia only. They are not for official convocations.

 

Textbook Buyback

We are currently not running a textbook buyback program.

Questions

To contact the University Bookstore with questions, please email us at [email protected].


Additional Information

Please visit the University's Coronavirus (COVID-19) Information page for regular campus updates.

 

 

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