COVID-19 Details

All physical campus retail locations are closed

We are currently working on a re-opening date and will have an update for you soon! Please refer to this page for ongoing updates with regards to the Bookstore, Gryph's Locker, and Pro Shop.

 

Course Materials – Fall 2020 Semester

Our store will be open this fall for students to pick up orders. However, our textbook floor will be closed for the semester. During September, students must purchase their textbooks online and book an appointment to pick up their order. We will provide further details soon.

We will continue to ship all course materials to students. Free shipping within Canada and standard shipping charges internationally. Please allow 5 business days for shipping.

 

 

Online Orders

There have been several changes to our online store. We will continue to do our best to fulfill and ship all online orders. In-store pickups are suspended until further notice. Please bear with us as order processing and delivery times will be delayed. During the low times we are shipping next day. As we get closer to September, expect 7-10 business days for your order to be delivered.

We will be prioritizing textbook orders to allow students to keep up with their learning.

 

Returns/Exchanges

If you are looking to return or exchange an item, please send it back to us in its original condition, include the packing slip, and a note indicating whether you would like a return or exchange. Clothing must have the tags on, and textbooks must be in the same condition as they were delivered. Customers will be responsible for any return shipping.

 

Meal Plans

Due to our storefront being closed we are now taking student card payments. If you would like to pay for your order with your student or faculty/staff card, please email the Bookstore.

Please note that we only accept the following plans: Textbook, Carryover, Flex, Staff/Faculty, and Gift Cards.

 

Gown Rentals

Gown rentals are suspended until further notice. There is no timeline for this service to continue at this time.

 

Questions

To contact the University Bookstore with questions, please email us at  bookstore@uoguelph.ca

 

Additional Information

Please visit the University's Coronavirus (COVID-19) Information page for regular campus updates.

 

 

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